Question: I own a small company in Dubai. All of our professional communication and dealings with one of our customers are through fax. Now the customer does not want to pay for a service and is denying that they sent us any faxes. Can the documents be used in court if I do not have original copies?
Answer: The Supreme Court of Dubai says that in such cases – when the sender of a fax denies they sent it – you can request the courts to prove that this fax belongs to them or that it was sent from them, To prove your rights, you may ask the courts to give you the permission to correspond with the telecommunications agencies who can confirm who the fax number belongs to or you can bring witnesses to testify that they were the senders of the faxes.