Now On Demand: How Can You Estimate the ROI of Telehealth Programs?

Barry LeePartner, Manatt, Phelps & Phillips, LLP

Manatt shared the answer at a recent Manatt webinar, “A Framework for Evaluating the Return on Investment of Telehealth.” Click here to view the session free on demand and to download a free copy of the presentation

Healthcare providers are increasingly deploying telehealth capabilities that will extend services to patients in rural areas, provide high-quality care to individuals with complex conditions and reduce costs associated with unnecessary emergency department usage. While telehealth programs deliver significant benefits, they also demand substantial upfront investment in technology, design and staffing. Although payers are increasingly covering telehealth services, receiving reimbursement at a level commensurate with costs continues to be a challenge. To that end, providers need to think beyond reimbursement and understand the potential comprehensive return on investment (ROI) of various telehealth programs.

What characteristics do providers need to consider when calculating telehealth’s ROI? What factors drive the dramatic variances in the ROI of telehealth programs? And what should providers take into account when assessing a potential telehealth program’s impact on value? Manatt provided the answers at a recent webinar—and we want to be sure you don’t miss any of this important information. If you or anyone on your team were unable to attend the program—or want to view it again—click here to view it free on demand and to download a free copy of the webinar presentation. Key topics include:

  • ROI considerations for different types of healthcare institutions, including academic medical centers, integrated health systems, community hospitals and primary care clinics
  • Guiding questions and principles for evaluating the potential ROI of a telehealth program
  • The economic drivers and other factors—from access to satisfaction—that generate program value
  • A proposed framework for estimating the ROI of a given telehealth program
  • Case studies demonstrating how the framework can be applied to different telehealth models in various healthcare institutions
  • The estimated financial impact of telehealth programs highlighted within each case study

Whether you have already implemented a telehealth program, are in the planning stages or are just starting to explore the digital space, this is a session you can’t afford to miss. If you have any questions or issues you’d like to discuss after viewing the program, please reach out to Jared Augenstein, Senior Manager, Manatt Health, at [email protected] or 212.790.4597.